CoBox CRM is a fully featured customer management system that gives you real insight into all your customers, right across your organisation. Built right into Adempiere ERP, it’s a fully integrated portal into how your business interacts with customers, vendors employees and service providers from first contact to final delivery.

Adempiere CRM features:

• Full integration with Adempiere ERP to provide total customer information access
• Access to telephony features provided by CoBox Telephony
• Detailed reporting and analytics by customer, market, product and product attributes and every other data dimension in the ADempier database.
• Automatic inclusion of your own Tables and Columns..

ADempiere provides many CRM pathways for customer interaction:

• EDI
• Soap calls
• Web Interface
• Webstore
• Portal extensions

Open source CRM lets you create a CRM package that fits with your business – no need to overhaul customer engagement processes or capture information that you don’t need. So if your requirements grow, so can your CRM.